330k Privacy Policy

1Introduction & Scope

330k.ws (referred to hereinafter as "330k", "we", or "the Platform") is an international online betting and gaming service provider. This Privacy Policy ("Policy") explains what information we collect from you when you use our website, mobile app, and related services, how we use it, and how we keep it secure.

This Privacy Policy applies to all of 330k's services, products, and platforms. By using any 330k service, you acknowledge and accept the terms of this policy. If you do not agree with any part of it, we ask that you refrain from using our services.

330k is committed to protecting your privacy at all times. Our data processing practices comply with the General Data Protection Regulation (GDPR) and applicable local laws.

2What Information We Collect

330k collects information from you for a number of purposes. A detailed breakdown is provided below:

Data is collected from three main sources: (1) information you provide directly at registration, (2) data generated automatically during platform use, and (3) information received from third-party verification services during KYC checks.

3Purpose of Data Use

330k uses your information only for specific, legitimate purposes. We never use your data beyond what is stated here.

• Account Management: For registration, login, password resets, and profile updates.
• Payment Processing: For the secure processing of deposits, withdrawals, and financial transactions.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Service Improvement: We analyze your preferences and usage patterns to build a better experience for you.
• Security: To detect and prevent fraud, hacking, and unauthorised access.
• Legal Obligation: To meet regulatory requirements and comply with legal obligations.
• Customer Support: To address your complaints and queries.
• Relevant Communications: To notify you of important updates, bonus offers, and promotional information (with your consent).

4Information Sharing & Disclosure

330k never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Processors: Required financial information is shared with bKash, Nagad, Rocket, and banking partners to process transactions.
• KYC Partners: Identity information is shared with identity verification service providers.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers are granted limited data access under strict confidentiality agreements.
• Legal Authorities: Information may be disclosed when required by a valid court order, government directive, or legal investigation.
• Responsible Betting Organizations: Regulatory authorities may be notified if problematic betting behaviour is detected.

All third parties are bound by data processing agreements with 330k and may not use your information for their own purposes. 330k ensures that every third party maintains equivalent data protection standards.

5Cookies & Tracking Technologies

The 330k website and app use cookies and similar technologies to enhance your experience. Below is a breakdown of the different types of cookies we use:

You can disable non-essential cookies from your browser settings, though doing so may limit certain platform features. A cookie consent pop-up is shown on your first visit, where you can set your preferences.

6Data Retention Period

330k retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the duration of account activity and a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, in accordance with international Anti-Money Laundering (AML) regulations.
• KYC Documents: 5 years from the date of completed verification.
• Logs & Technical Data: Typically 12 months, and longer where a security investigation is ongoing.
• Marketing Preferences: Until you opt out.

Once the designated retention period ends, data is securely deleted or anonymised. Data may be retained longer if required by law.

7Security Measures

330k uses the highest industry-standard security technologies to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Advanced Firewall & DDoS Protection: Protects the platform against cyber attacks.
• Encrypted Database: All stored data is kept in encrypted format.
• Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
• Limited Access Policy: Only authorized personnel have access to specific data.

That said, no transmission over the internet can be guaranteed as fully secure. We ask that you keep your password confidential and report any suspicious activity to us immediately.

8Your Data Rights

330k believes you should have full control over your own data. Your rights are outlined below:

To exercise these rights support@330k.ws-to email us. We typically respond within 30 business days. Please note that some data may not be erasable due to legal obligations.

9Minor Protection

330k's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

• Age is verified at registration, and KYC documents are requested if a user is suspected to be a minor.
• If a minor's account is identified, it is immediately closed and all associated data is permanently deleted.
• If parents believe their child is using 330k, please contact support@330k.ws immediately.

10Policy Changes

330k may update this Privacy Policy from time to time. Revisions may be made due to changes in law, the introduction of new services, or security improvements.

For significant changes, we will:

• We will display a prominent notification on the website.
• We'll send update notifications to your registered email.
• The date of any changes will be noted at the top of this page.

Continuing to use 330k after receiving a notification will be taken as acceptance of the updated policy. If you do not agree to any changes, you may request to close your account.

11Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection team:

• Email: support@330k.ws
• Live Chat: Available on the website 24/7
• Response Time: Usually within 24–48 hours

We take all concerns seriously and aim to resolve them promptly. If you're not satisfied with our response, you may file a complaint with the relevant regulatory authority.